Pos3/Pos5/FNB: Return vs Trade In?

Question :

What is the difference between Return and Trade In, as both are using negative Qty?

Solution :

Return:

1. Is used when a customer who has purchased an item, and later request to change/exchange item or refund.

2. The system will prompt to ask for Document Number, in order to retrieve transacted record and price.

Trade In:

1. Is used when buying an item from customer.

2. The system will ask for the cost/buying price.

By: CK 200716, Jacky 200731, P200807 [000089]

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