Pos5/FNB: E-Wallet payment Error Code: Payment not allowed?: Difference between revisions
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(Created page with "<u><b>Question :</b></u> Why do I get transaction fail during E-wallet payment?. <span style='color:blue'>Transaction Fail.</span> <span style='color:blue'>Error Code: Payment not allowed</span> File:000318-a.png <u><b>Solution :</b></u> The EWallet Merchant ID or Merchant Key has not been keyed in correctly. <u><b>Solution :</b></u> 1a. Login <span style='color:red'>POS 5.0 </span>> <span style='color:red'>More Function</span> > <span style='color:red'>Con...") |
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The EWallet Merchant ID or Merchant Key has not been keyed in correctly.
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Latest revision as of 09:10, 2 December 2022
Question :
Why do I get transaction fail during E-wallet payment?.
Transaction Fail.
Error Code: Payment not allowed
Possible Reason :
The EWallet Merchant ID or Merchant Key has not been keyed in correctly.
Solution :
1a. Login POS 5.0 > More Function > Configuration Setting > Device Setting 2 tab > reenter your E Wallet info > OK
1b. Login FnB > More Function > Setting > Configuration Setting > Device Setting 2 tab > reenter your E Wallet info > OK
Please be very accurate when keying in letters such as 0, O, o, 1, I, L (l), 7, 2, Z & z.
Alternatively you can copy the password and ID from the PDF file that was sent to you.
2. Fully Exit System & re login try
By: CK 20220329, Jacky 220422, P220425 [000318]
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