Pos5/FNB: Failed to Send Test Email for Gmail SMTP server in Pos Terminal settings?

Question :

Failed to Send Test Email for Gmail SMTP server in Pos Terminal settings? Can’t receive email when Close Counter?

The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Authentication Required. For more information, go to

Possible Reason :

The password insert in the Own SMTP server is email password. Gmail require setup App passwords for send mail through third party applications

Solution :

1. Erase the email password of the settings

2. Copy the password generate from App Passwords -> Paste into the password column

3. Then when send test email should be function

*note step to activate Apps password can refer from wiki

https://wiki.autocountsoft.com/wiki/Troubleshooting:_There_is_no_Allow_less_secure_apps_in_google_account_when_want_to_use_Gmail_to_send_batch_mail_in_AutoCount

By: JUNWEI 20240220, Jacky 20240229 [000488]

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