Pos5/FNB: For POS posting, why is credit card bank charges account code different from what I have assigned?

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Question :

For POS Posting, why is credit card bank charges account code different from what I have assigned?

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Solution :

There are 2 different bank charge account codes for credit card payment. (One refers to charges on customer who pay by credit card, the other one is charges on the merchant who is using credit card service)

1. (For bank charges to be borne by the Merchant) At POS Backend, Go to General Maintenance > Payment Method Maintenance > Select credit card payment method > Edit > assign Bank Charge Account

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2. (For bank charge to be borne by the Customer) At POS Backend, Go to Stock > Stock Location Maintenance > Select the location > Edit > POS Posting Setting Tab > Credit Card Customer Charges Acc No.

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3. Therefore, user needs to determine and set accordingly, whether the customer is paying the service charge or the merchant.

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By: Kee 20220715, Jacky 20220725, P220725 [000344]


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