Pos5/FNB: How to Enter Customer Information when creating transaction

From AutoCount Resource Center

Question :

I have turned off Always prompt customer info. Dialog under Receipt tab because my company does not record customer info. Sometimes customer may request for a full receipt with name for claim purpose. How do I input customer information manually?


Solution :

For POS 5.0/3.1:

1. In Scan Item > Select Payment


2. Click Customer Information button.


3. Enter Info.* > OK > OK

  • Debtor Name & Address 1 must not be blank.


4. The info will show in the printed receipt


For F&B

1. Scan Item > Payment > Customer Information


2. Enter Info.* > OK > OK

  • Debtor Name & Address 1 must not be blank.


By: 20211018, Jacky 20211123, P211125 [000278]


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