Pos5/FNB: Refund with vouchers prompt warning

From AutoCount Resource Center

Question :

I would like to give vouchers instead of refund cash to customers. When I select Voucher method to refund customers, it asks me to maintain voucher ID first ?

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Possible Reason :

You need to create a Voucher ID with non verify voucher number at Voucher Maintenance.


Solution :

1. Login Pos Backend > Point Of Sale > Maintenance > Voucher Maintenance

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2. Click New button to create new voucher ID

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3. Untick Verify Voucher so that the voucher does not have any voucher number control.

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Then click OK save then perform speed sync from your terminal.


4. And now, you can refund voucher for customer.

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By: SengHoong 20221019, Jacky 20221124, P221126 [000363]


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