Pos5: Could not return item serial number if return more than 1 quantity

From AutoCount Resource Center

Question :

During return serial number item, system prompts message as shown below, why ?

The new return quantity is more than key in quantity.


Possible Reason :

At sales transaction, you have entered 3 of these items in separate rows.


Solution :

1. At return screen, user can only tick 1 line to return and then press OK.


2. Repeat step 1 for second item.


3. Continue until you have returned all the item.


4. Press OK and proceed to return this transaction.


By: CK 20230614, Jacky 20230622, P230626 [000424]


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