Pos5: I have customized receipt for POS5 but print out still default format

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Question :

I have done customize receipt for pos , and I selected the report. But the receipt printed still showing the default format and not the edited one?


Solution :

1. The option setting of "Use XtraReport" is not checked.

2. Set wrong default report.


Solution :

1. Login your Pos Frontend and go to More Function > Configuration Setting, under Receipt tab tick “Use Xtrareport (Pos Receipt)”.

000021-a.png


2. You may have set wrong default report, make sure to set it under Cash Sale.

000021-b.png


After that press OK and re-login for the setting to take effect.


By: SengHoong 20200318, Jacky 20200319 [000021]


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