Pos:Pos couldn't print Xtra Report

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Question: I have edited some items in Receipt Report Design and Cash Sale receipt. But the receipt printed still showing the default format and not the edited one?


Xtra report.png


Possible Reason:

The option setting of "Use XtraReport" is not checked.


Solution:

1. Login to Pos > More Function > Configuration Setting, check the checkbox of “Use XtraReport”


Xtra report1.png


2. Log out and login Pos System again in order to print the receipt.


By:Azirah 170718, KM 170704; P170811

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