Pos:Sync Error - Avast Antivirus program blocked sync process

From AutoCount Resource Center

Question: Sync Error: The process cannot access the file ‘C:\WINDOWS\TEMP\xxx.dll’ because it is being used by another process.

Possible Reason:

Avast Antivirus program blocked the specific file path ‘C:\WINDOWS\TEMP’.


Add the specific file path into Avast Antivirus exclusions list.

Step 1: Look for Settings on bottom left of your Avast Antivirus and click on it.

Step 2: In General tab, look for Exclusions and click on it.

Step 3: Click on browse.

Step 4: Browse to the specific folder path and check on it, then click on OK.

Step 5: Click on OK.

Now, you should be able to run POS Sync without encountering error message.

By: Kim Seng 170908, CY 170913, KM 170913, P170920

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