Pos:Sync error - Please make sure current Port No ‘19319’ is not using by others program / other sync profile and Auto Sync is turn off

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Question: When I do POS Speed Sync or Full Sync, error message... “Please make sure current Port No ‘19319’ is not using by others program / other sync profile and Auto Sync is turn off." Prompted?


Port no1.png


Possible Reason:

The same port number is being used for both HQ and terminals.


Solution:

Go to POS > Autocount POS Sync, and Edit Pos Sync profile.

Double click on the HQ info or the terminal info and edit the sync profile.

Port no2.png


Go to Remoting Port and change the port number to another number. And Save.

Port no3.png


Note: HQ Remoting port number must be different than terminal port number. Terminal port number is assigned to 19319.

By: Michelle 170922, KM 170926, P170928


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