Pos: Hold Bill Document Number is invalid

From AutoCount Resource Center
Jump to navigation Jump to search

Question: When I click on hold bill for a transaction, system prompts me an error ‘Hold Bill Document Number is invalid’. What should I do?


Hold bill err1.jpg



Possible Reason:

The hold bill numbering format is incorrect. Numbering format for Hold Bill shouldn’t contain ‘– ‘, you must use the format ‘_ ‘or without symbol.


Solution:

1. Go to More Function (F11) > Configuration Setting.


Hold bill err2.jpg



2. Under General Setting > Hold Bill Numbering Format, remove the ‘-’ format or replace it with ‘_’ and click on OK to save your setting.


Hold bill err3.jpg



3. Click on Yes to re-login POS System. You will be able to save a hold bill now.


Hold bill err4.jpg



By: Faridaa 180320, P180416




Go to menu

IconAcc20.PNG AutoCount Accounting 2.0


IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS
Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations