Pos: Save new transaction error- There is a Discount applied to multiple type of taxtype

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Question: When I try to make payment in POS system, system prompts out an error message “There is a Discount applied to multiple type of taxtype. Save Abort. (Please make sure al TaxType is same)” What should I do in order to create transaction successfully?


Tax type diff1.png


Possible Reason:

This issue is due to items are using different tax codes and there is a group discount for this transaction, system will not allow you to save this transaction as group discount is only applicable when tax codes for all items are the same.


Tax type diff2.png



Solution:

If possible, make sure the tax type used is the same for all related items for group discount, OR you may use discount line by line.



By: Ella 180507, KM 180508, P180522



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