Pos: Sync Error – Missing Source record for member xxxxxx

From AutoCount Resource Center

Question: There is an error message ‘Missing source record for Member ‘xxxxx’. What should I do in order to solve this error?

Possible Reason:

Member has been set to one-way sync. Thus, whenever there is a new member created in outlet, it couldn’t be synchronized back to HQ.


Go to AutoCount POS Sync, select the particular sync profile and edit the outlet terminal. Then change the member sync method from “one-way sync” to “two-way sync” and click on OK.

After that re-run speed sync again.

By: Kim Seng 180131, P180427

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