Pos: Sync Error - LoadModuleLicense fails. (Result = RemoteUSBKeyNotFoundError)

From AutoCount Resource Center

Question : When I do POS Sync, system prompt error message ‘LoadModuleLicense fails. (Result = RemoteUSBKeyNotFoundError)’. Why?

Remote usb not found1.png

Possible Reason :

IP address set at USB Key Setting (in License Control) is different from server IP address. This may happen due to server is connected to Wi-Fi internet connection and its IP address is not stable.

Remote usb not found2.jpg

Solution :

Use fixed server IP address.

Go to Control Panel\All Control Panel Items\Network and Sharing Center

Click on the Wi-Fi name.

Remote usb not found3.png

The following screen will prompt. Click on Properties.

Remote usb not found4.png

Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.

Remote usb not found5.png

Select option Use the following IP address and you may fix your IP address here.

Remote usb not found6.png

Make sure IP address at USB Key Setting is the same as the IP address that you fixed.

The speed sync should be synced successfully after above action is performed.

Note : Please seek assistance from your software dealer if the problem persists after performing the steps as above.

By : Aisyah 180820, Lay Swan 180823, P180823

Go to menu

IconAcc20.PNG AutoCount Accounting 2.0 & 2.1

IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS

Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations