Pos: Unable to print all items in a receipt

Question: Why my receipt printer is unable to print all the items if I have more than 20 items?

Possible Reason:

This is due to different printer model may has their own paper size setting.

Solution:

1. First, double check report height, make sure the height is set to 9999.

2. Then go to Control Panel > Device and Printers, then right click at the printer.

3. Choose the paper size to Printer 80(72.1) x 3276 mm

4. Then go to Services (Local) > Print Spooler > Restart the services.

5. You will be able to print all items from your receipt printer.

Note: if you still can’t print all the items in a receipt after performing steps as above, please seek assistance from your software dealer.

By: Faridaa 180316, KM 180413, P180416

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