Purchase: Unable to view sub Total for Purchase Transaction

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Question: I’ve created a new user id for new staff, but he complaint to me when key in purchase transaction, he can’t view the sub total or total GST value of that purchase transaction?

Version: 1.8 / 1.9 / 2.0

Subtotal not shown1.png

Possible Reason:

You have not granted access rights of ‘View Cost/Price’ to new staff, he wouldn’t be able to view the unit price, subtotal and total GST amount in purchase document.


Go to General Maintenance > User Maintenance;

Subtotal not shown2.png

Click on Access Rights;

Subtotal not shown3.png

Click on + sign.png AutoCount Accounting > System > Behaviors > View Cost/Purchase Price; set the access rights for selected users/group and click on Apply.

Subtotal not shown4.png

User/Group has been successfully added.

Subtotal not shown5.png

The subtotal, GST, total amount will be shown at the bottom of purchase document.

Subtotal not shown6.png

By: CK 180404, KM 180606, P180612

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