Recurring Billing Troubleshooting: Invoice is not auto generated when click Post To Invoice

From AutoCount Resource Center

Question: Why is invoice not auto generated after I clicked Post To Invoice?

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Possible Reason :

The next running invoice number in Document Numbering Format Maintenance is used.


Solution :

1) Go to AR Invoice listing grid and check out the last used invoice number.

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2) Go to General Maintenance > Document Numbering Format Maintenance > Sales > Invoice, check on the next number. The next number 39 is used. Change it to 40.

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3) Now you should be able to generate the invoice.

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By : Soh Wee 201015, Lay Swan 201026, P201026



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