Troubleshooting:A/R Receive Payment – The confirmation window (OK/Cancel button) not appeared when copy from other Payment
Question: When I create new A/R Receive Payment and select Copy Payment > Copy from Other Payment, why there is no confirmation (OK/Cancel) button?
Version: 1.8 / 1.9
Possible Reason:
Your computer display setting (scale and layout) is not 100% (larger than 100%, causing certain parts not fully displayed on screen).
Solution(1):
Update to version 1.9.11.77 or above.
This issue already fixed even you are using Display other than 100%.
Solution(2):
If you do not wish to update version, change your computer display scale and layout to 100%.
Go to Windows search Change the resolution of the display – Scale and layout – Select 100%.
Re-login AutoCount, now you should be able to see the OK/Cancel button and successfully copy from the selected AR payment.
By: Angel 220708, Lay Swan 220726, P220725
AutoCount Accounting 2.0 & 2.1
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AutoCount Accounting 1.8 / 1.9
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AutoCount Payroll
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AutoCount POS
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AutoCount On The Go
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AutoCount Accounting Plug-In Documentations
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