Troubleshooting:The server was not found or was not accessible

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Question: Failed to login, massage: "Critical Sql Exception... The server was not found or was not accessible...."


Sql services.png


Possible Reason:

The SQL service has not been started.


Solution:

Start the SQL service and you will be able to login into AutoCount system.


Step 1:Press the Windows button and type Services.msc or go to Control Panel > Administrative Tools > Services

Type sql services.png


Step 2: Look for SQL Services and right click to start it or click on Start the service at top left corner.

Start sql services.png

Go to menu

IconAcc20.PNG AutoCount Accounting 2.0


IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS
Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations


By:KM 170601, 170606; P170801

Go to menu

IconAcc20.PNG AutoCount Accounting 2.0


IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS
Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations