Troubleshooting:Unable to reassign Debtor Code in AR Receive Payment

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Question: I have created an AR Receive Payment but the Debtor Code was wrongly assigned, why can’t I edit/reassign the Debtor Code?


Assign debtor1.jpg


Possible Reason:

The payment has been knocked off against invoices / debit notes.


Solution:

You need to un-knock off the payment against invoices / debit notes, save the document. Then go to Edit mode to change the Debtor code.


Assign debtor2.png


By: Lay Swan 171222 KM 171222, P171229



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