Troubleshooting:Unable to reassign Debtor Code in AR Receive Payment

From AutoCount Resource Center

Question: I have created an AR Receive Payment but the Debtor Code was wrongly assigned, why can’t I edit/reassign the Debtor Code?

Assign debtor1.jpg

Possible Reason:

The payment has been knocked off against invoices / debit notes.


You need to un-knock off the payment against invoices / debit notes, save the document. Then go to Edit mode to change the Debtor code.

Assign debtor2.png

By: Lay Swan 171222 KM 171222, P171229

Go to menu

IconAcc20.PNG AutoCount Accounting 2.0 & 2.1

IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS

Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations