Troubleshooting: ABackup error: “Backup Failed. Database Error found. There was no endpoint listening at...”

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Question: Backup Error: “Backup Failed. Database Error found. There was no endpoint listening at...”


Client backup.png


Possible Reason:

You were trying to back up a database from Client computer and the Server computer have not installed AutoCount Backup Server to allow client PC to backup database.



Solution:

Install AutoCount Backup Server in Server pc.

Step 1: Locate the AutoCount Backup Server setup file and double click on AutoCount Backup Server.exe.


Client backup1.png


You may find the setup file on AutoCount Accounting DVD.


Step 2: Click on Next.


Client backup2.png


Step 3: Click on Next after selected the folder path to install.


Client backup3.png


Step 4: Click On Next to confirm the installation.


Client backup4.png


Step 5: Click on Close when installation completed.


Client backup5.png


Step 6: Navigate to your Notification area and double click on the AutoCount Backup Server Monitor icon.

Client backup6.png


Step 7: Check the checkbox Allow client PCs to backup database and then click on Save & Apply.


Client backup7.png


Now, you should be able to back up your database from client pc.


By: CY 170908, KM 170811, P170911

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