Troubleshooting: ABackup error: “Backup Failed. Database Error found. There was no endpoint listening at...”

From AutoCount Resource Center

Question: Backup Error: “Backup Failed. Database Error found. There was no endpoint listening at...”

Version: 1.8 / 1.9 / 2.0

Client backup.png

Possible Reason:

You were trying to back up a database from Client computer and the Server computer have not installed AutoCount Backup Server to allow client PC to backup database.


Install AutoCount Backup Server in Server pc.

Step 1: Locate the AutoCount Backup Server setup file and double click on AutoCount Backup Server.exe.

Client backup1.png

You may find the setup file on AutoCount Accounting DVD.

Step 2: Click on Next.

Client backup2.png

Step 3: Click on Next after selected the folder path to install.

Client backup3.png

Step 4: Click On Next to confirm the installation.

Client backup4.png

Step 5: Click on Close when installation completed.

Client backup5.png

Step 6: Navigate to your Notification area and double click on the AutoCount Backup Server Monitor icon.

Client backup6.png

Step 7: Check the checkbox Allow client PCs to backup database and then click on Save & Apply.

Client backup7.png

Now, you should be able to back up your database from client pc.

By: CY 170908, KM 170811, P170911

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