Troubleshooting: AOTG did not follow AutoCount’s Auto Price

Question: When I key in Invoice at AOTG, why the unit price always follow item maintenance price? But when I key in Invoice at AutoCount system, it will follow pricing that I set in item price book.

Possible Reason:

User did not enable auto price options at AOTG web page.

Solution:

To enable, you need to Login AOTG.

1. At top right corner of the screen, which you shall see your name and login id, click Setting > Administration,

2. Click Account Books,

3. Click on to edit the account book,

4. At Sales, check the checkbox of Enable item auto pricing on sales document. [Beta] and Save.

Remark : By enabling auto pricing option, AOTG will retrieve from AutoCount Server and this will cause slight delay in refreshing the unit price of stock item in document entry screen.