Troubleshooting: AOTG did not follow AutoCount’s Auto Price

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Question: When I key in Invoice at AOTG, why the unit price always follow item maintenance price? But when I key in Invoice at AutoCount system, it will follow pricing that I set in item price book.


Possible Reason:

User did not enable auto price options at AOTG web page.


Solution:

To enable, you need to Login AOTG.


1. At top right corner of the screen, which you shall see your name and login id, click Setting > Administration,


Auto price1.jpg


2. Click Account Books,


Auto price2.jpg


3. Click on Change id3.png to edit the account book,


Auto price3.jpg


4. At Sales, check the checkbox of Enable item auto pricing on sales document. [Beta] and Save.


Remark : By enabling auto pricing option, AOTG will retrieve from AutoCount Server and this will cause slight delay in refreshing the unit price of stock item in document entry screen.


Auto price4.jpg



By: CK 180703, Lay Swan 180706, P180709



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