Troubleshooting: Already knocked off, but still show as GST on Payment Unapplied Amount

From AutoCount Resource Center

Question: When I run GST Processor(Apr-June),the wizard shows unapplied amount in GST on Payment, but I have knocked off that payment entry?

Version: 1.8 / 1.9 / 2.0

Unapplied amount.png

Possible Reason:
AR Payment knock off date is later than current GST period (Apr-June), the system will consider it not yet been knocked off in the current period (Apr-June).


  1. You may adjust the knock off date to fall into current period (Apr-June) if the earlier knock off date was wrong.
  2. If the knock off date is correct, there is no need to do anything.

Knock off unapplied amount1.png


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