Troubleshooting: Already knocked off, but still show as GST on Payment Unapplied Amount: Difference between revisions

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Revision as of 08:03, 8 December 2017

Question: When I run GST Processor(Apr-June),the wizard shows unapplied amount in GST on Payment, but I have knocked off that payment entry?



Possible Reason:
AR Payment knock off date is later than current GST period (Apr-June), the system will consider it not yet been knocked off in the current period (Apr-June).


Solution:

  1. You may adjust the knock off date to fall into current period (Apr-June) if the earlier knock off date was wrong.
  2. If the knock off date is correct, there is no need to do anything.



P170801

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