Troubleshooting: Backup error - You have enter a BLANK password. Do you still want to continue?

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Question: There is a message box prompted “You have enter a BLANK password. Do you still want to continue?” during back up. How to get rid of this message?


Blankpassword1.png


Possible reason:

You have enabled the option of password but you didn’t put any password during backup process. System will prompt you a reminder message to fill in the password.


Blankpassword2.png


Solution:

1. If you don’t wish to set any password, just uncheck the Password option.

2. Else, fill in your password in “Password” and “Confirm Password” column as below.


Blankpassword3.png


You will be able to back up without any message box prompted now.


By: Azirah 171027, KM 171030, P171103



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