Troubleshooting: Bank Reconciliation Error – Invalid number format in Actual Bank Statement Balance

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Question : When I try to save bank reconciliation, system prompts an error message “Invalid number format in Actual Bank Statement Balance”. What should I do?

Invalid number format1.png

Possible Reason :

There is a space at “Digit Grouping Symbol” under Control Panel – Region.

Solution :

1) Open Control Panel > Clock and Region > Region.

Invalid number format2.png

Invalid number format3.png

2) Click on Formats – Additional Settings

Invalid number format4.png

3) Remove the space before comma and click on Apply and OK.

Invalid number format5.png

4) You will able to Save the bank reconciliation now.

Note : Please seek assistance from your software dealer if the problem still persists after performing the steps as above.

By : Aimi 181128, Lay Swan 181213, P181214

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