Troubleshooting: Bank Reconciliation item shaded yellow and not allowed to check

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Question : Why is a bank reconciliation item shaded in yellow and not allowed to select?

Version : 1.8 / 1.9 / 2.0

Unable tick1.png


Possible Reason :

The transaction was reconciled in other month.


Solution :

If you wish to amend the bank reconciliation item, just go back to the bank reconciliation month (refer to Statement Date = 31/03/2020) to uncheck the transaction.


Select the bank reconciliation month 31/03/2020 and click on Edit.

Unable tick2.png


Uncheck the transaction item and click on OK.

Unable tick3.png


Now you should be able to check this transaction item in bank reconciliation month of 28/02/2020.


By : Soh Wee 200915, Lay Swan 200927, P200928



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