Troubleshooting: Bank Reconciliation item shaded yellow and not allowed to check

From AutoCount Resource Center

Question : Why is a bank reconciliation item shaded in yellow and not allowed to select?

Version : 1.8 / 1.9 / 2.0

Unable tick1.png

Possible Reason :

The transaction was reconciled in other month.

Solution :

If you wish to amend the bank reconciliation item, just go back to the bank reconciliation month (refer to Statement Date = 31/03/2020) to uncheck the transaction.

Select the bank reconciliation month 31/03/2020 and click on Edit.

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Uncheck the transaction item and click on OK.

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Now you should be able to check this transaction item in bank reconciliation month of 28/02/2020.

By : Soh Wee 200915, Lay Swan 200927, P200928

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