Troubleshooting: Bonus Point Transacting Listing Point Balance not same with total available point in Bonus Point Redemption

From AutoCount Resource Center

Question: In Bonus Point Transaction Listing, the Points Balance is 45 points. When I open Bonus Point Redemption the system shows Total Available Point = 0?

Version: 1.8 / 1.9 / 2.0



Possible Reason :

Your collected bonus point transaction document is LATER than Bonus Point Redemption document date.

For your information, the total available point is point available up to the document date.



Solution :

Advanced redemption is not allowed.

By : Aimi 201210, Lay Swan 201223, P201228

Go to menu

IconAcc20.PNG AutoCount Accounting 2.0 & 2.1

IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS

Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations