Troubleshooting: Can't edit A/R Payment after added exception

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Question: Why can't I edit A/R Payment though I have added exception under Manage Fiscal Year? There is a message promted: 'Transaction date xx-xx-xxxx is locked,...' .


Ar payment locked1.png

Image 1: Admin get transaction date locked message when trying to edit the A/R Payment.


Ar payment locked2.png

Image 2: Admins User Group was added in to the Manage Exceptions for A/R Payment.


Possible Reason:

This is because A/R Payment actually is linked with Cash Book Entry.

Note: In AutoCount, every A/R Payment you have created will post into Cash Book Entry automatically.


Solution:

Add the particular User or User Group into the Manage Exceptions for Cash Book Entry as well.


Ar payment locked3.png


Now, you will be able to edit the A/R Payment as usual.

Note: Same method applies for A/P Payment.

Remarks: In AutoCount version 1.8.27.179 or later, this access rights function was further enhanced, you will only need to manage exception in A/R or A/P Payment.


By: Jacky 170915, CY 170918, KM 170920, P170920


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