Troubleshooting: Cannot select trade debtor/creditor account in CN or Journal

From AutoCount Resource Center

Question: I wish to do audit adjustment for trade debtor, but why can't I select trade debtor in ARCN?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

Trade Debtor/ Creditor is special control account; therefore, system wouldn't allow users to create transactions for parent account.


The adjustment for trade debtor or trade creditor only can done through AR DN/ CN or AP DN/CN by selecting the debtor/creditor account.

By: Soh Wee 170912, KM 170921, P170928

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