Troubleshooting: Commission amount shows under expenses column in Sales Agent Contribution report
Question: I have paid commission to the Sales Agent, but why in the Sales Agent Contribution report, the amount shows under Expenses instead of Commissions column (refer Image 2)?
You did not maintain the commission accounts.
Maintain the commission account and the amount under expenses column will go to Commissions column.
Go to Sales > Sales Agent Contribution;
1) Click on Maintain Commission Accounts,
2) Click on Add,
3) Select your Commission Account,
4) Click on OK,
5) Click on X to close the Maintain Commission Accounts screen,
6) Inquiry again and now you will see the figure show under commissions column. (refer to image 4)
By: Lay Swan 180514, KM 180517, P180522
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