Troubleshooting: Commission amount shows under expenses column in Sales Agent Contribution report: Difference between revisions

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'''Question:''' I have paid commission to the Sales Agent, but why in the Sales Agent Contribution report, the amount shows under Expenses instead of Commissions column (refer Image 2)?
'''Question:''' I have paid commission to the Sales Agent, but why in the Sales Agent Contribution report, the amount shows under Expenses instead of Commissions column (refer Image 2)?


<b>Version:</b> 1.8 / 1.9 / 2.0


[[File:Comm acc1.gif]]
[[File:Comm acc1.gif]]
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Maintain the commission account and the amount under expenses column will go to Commissions column.
Maintain the commission account and the amount under expenses column will go to Commissions column.



Go to <span style='color:red'>Sales > Sales Agent Contribution</span>;
Go to <span style='color:red'>Sales > Sales Agent Contribution</span>;

Latest revision as of 04:04, 21 February 2020

Question: I have paid commission to the Sales Agent, but why in the Sales Agent Contribution report, the amount shows under Expenses instead of Commissions column (refer Image 2)?

Version: 1.8 / 1.9 / 2.0

Image 1


Image 2


Possible Reason:

You did not maintain the commission accounts.


Solution:

Maintain the commission account and the amount under expenses column will go to Commissions column.


Go to Sales > Sales Agent Contribution;

1) Click on Maintain Commission Accounts,

2) Click on Add,

3) Select your Commission Account,

4) Click on OK,

5) Click on X to close the Maintain Commission Accounts screen,

6) Inquiry again and now you will see the figure show under commissions column. (refer to image 4)


Image 3


Image 4



By: Lay Swan 180514, KM 180517, P180522



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