Troubleshooting: Company Name and Menu tab wording are missing

From AutoCount Resource Center

Question: On the main page, the company name and menu tab wording are missing?

Version: 1.8 / 1.9 / 2.0

Menu no wording1.png


Possible Reason :

The computer does not have Tahoma font style. As AutoCount is using Tahoma and Microsoft San-Serif, this 2 font styles need to be available in the computer.

Menu no wording2.png


Solution:

1) Go to Control Panel > Appearance and Personalization > Fonts.

2) You would need to go to another computer with same path and copy the missing font style Tahoma and save to a movable drive.

Menu no wording3.png


3) Copy from the movable drive and paste the font style into the Fonts.

Menu no wording4.png


4) Re-login AutoCount, you should be able to access to any menu now.


By: Rotcana 220415, Lay Swan 220425, P220428


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