Troubleshooting: Discount amount did not post to Discount Account but deduct from Sales Account

From AutoCount Resource Center

Question: In Sales Invoice, I do key in discount, but when I view in AR invoice why it did not show the posting for Discount Account?

Version: 1.8 / 1.9 / 2.0

Discount account posting1.png

Discount account posting2.png

Possible Reason :

Most probably you did not tick the option: line discount post to separate account.

Solution :

1) Go to Tools > Options > Invoicing > Customize Invoicing, check the option “Line Discount post to separate Account”, and click on OK.

Discount account posting3.png

2) Edit the Invoice and retype the discount, then Save the Invoice.

3) Now the posting in AR Invoice is updated. The discount is posted to discount account.

Discount account posting4.png

By: Soh Wee 210415, Lay Swan 210426, P210426

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