Troubleshooting: Discrepancy of amount when show up to level is different

From AutoCount Resource Center

Question: Why there is a discrepancy of amount when show up to level is different?

Version: 1.8 / 1.9 / 2.0

Show up lvl 1.png

Image 1

Possible Reason:

Some of the sub accounts were created in wrong account type. This may happen when migrating chart of account from other software.


1) Compare between 2-level Balance Sheet (refer Image 2) and 3-level Balance Sheet (refer Image3) to find out which account’s total is not the same.

Show up lvl 2.png

Image 2

Show up lvl 3.png

Image 3

Result is the amount of Deposits Account is different.

2) Go to Account Maintenance; click on Print Chart of Account.

Check the Account Type for all the Deposits sub account and found there are 3 sub accounts in EP account type, they should be CA just as their parent account - Deposits.

Show up lvl 4.png

3) Go to Account Maintenance, drag and move the 3 sub accounts (one at a time) to place under other Account Type like Current Liabilities, and then place it back under Deposits Account.

Show up lvl 5.png

This move will update account type accordingly.

Show up lvl 6.png

The Balance Sheet will be balance now if view in show up to level 2 or 3.

Show up lvl 7.png

By: Lay Swan 180507, KM 180508, P180522

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