Troubleshooting: Drill down to source document is no functioning for some transactions in Bank Reconciliation

From AutoCount Resource Center

Question: When I double click on the Payment Voucher PV-PAST in bank reconciliation, it did not drill down to its source document? Other lines are ok.

Version: 1.8 / 1.9 / 2.0

Bc cant drilldown.png

Possible Reason:

This is a previous year unclear transaction which was maintained at Maintain Previous Year Uncleared Bank Transactions.


No. You are unable to drill down to the source document (because the document does not exist in the system) of a maintained previous year uncleared bank transaction.

You may go to ‘Maintain Previous Year Uncleared Bank Transactions’, the record PV-PAST was shown there. You may remove or edit the amount if there was a mistake.

Bc cant drilldown1.png

By: Ju Lee 220610, Lay Swan 220624, P220627

Go to menu

IconAcc20.PNG AutoCount Accounting 2.0 & 2.1

IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS

Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations