Troubleshooting: EUnable to select or change tax code when creating a new invoice

Question: Why can’t I select GST Code when creating a new invoice? There is no drop-down list to select in GST Code column?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

This is because of Access Rights control. The user is not authorised to change tax code during transaction, and default setting of tax code shall apply.

Solution:

Just do nothing if you wish to maintain the current access rights control.

Should you wish to amend the access rights, go to General Maintenance > User Maintenance > Access Rights > AutoCount Accounting > GST > Change Tax Fields; add in the particular user ID or user group for this access rights.

By: Ella 171017, KM 171019, P171020

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