Troubleshooting: Edit Item error – Please don’t enter same AccNo name for Customer Item Price

From AutoCount Resource Center

Question: When I want to save edited Stock Item Maintenance, message prompted “Please don’t enter same AccNo name for Customer Item Price”. Why?

Version: 1.8 / 1.9 / 2.0

Dont same accno1.png


Possible Reason :

There are duplicated debtor code being set in the Customer Item Price.

Dont same accno2.png


Solution (1):

Delete one of the rows, to ensure there is no duplicated debtor code.


Solution (2):

Change the debtor code to another debtor code to avoid duplication of debtor code.


Try to save the stock item again, now you shall be able to save the stock item.


By: Cit Ta 220512, Lay Swan 220523, P220525


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