Troubleshooting: Edit Item error – Please make sure Price by Quantity is in correct order. Enter zero if you don’t want define it.

From AutoCount Resource Center

Question: When I want to save edited Stock Item Maintenance, system prompts “Please make sure Price by Quantity is in correct order. Enter zero if you don’t want to define it.” When I click OK, it prompts another message that Qty1 cannot less than or equal to Qty2. Why?

Version: 1.8 / 1.9 / 2.0

Quantity in correct order.png


Possible Reason :

Due to item price book maintenance not maintained correctly, quantity must be in order as Qty 1 < Qty 2 < Qty 3 if did not use fixed price.


Solution :

1) Go to Stock > More Stock Maintenance > Item Price Book Maintenance, filter the item code and click on Edit.

Quantity in correct order1.png


2) Correct the Qty 2 and Qty 3, as Qty 1 < Qty 2 < Qty 3 and usually set the price for larger quantity with lower price, then click on OK to save.

Quantity in correct order2.png


3) Now, you should be able to edit and save Item Maintenance successfully.


By: Aimi 220412, Lay Swan 220425, P220428


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