Troubleshooting: Email contents missing in receiver’s email?: Difference between revisions
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(Created page with "'''Question:''' When I am using AutoCount to preview and send Invoice by email to customer, the email contents and signature I added did not show in receiver email. What should I do? '''Version:''' 1.8 / 1.9 / 2.0 File:Email content missing1.png Receiver email. File:Email content missing2.png <u><b>Possible Reason:</b></u> Some versions of Outlook software are not compatible with AutoCount. <br/> Or you might have switched the From email and caused the...") |
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Latest revision as of 06:50, 30 November 2022
Question: When I am using AutoCount to preview and send Invoice by email to customer, the email contents and signature I added did not show in receiver email. What should I do?
Version: 1.8 / 1.9 / 2.0
Receiver email.
Possible Reason:
Some versions of Outlook software are not compatible with AutoCount.
Or you might have switched the From email and caused the format text undetectable.
Solution:
Before sending out email, go to Format Text and change the format from HTML to Rich Text, and then change back to HTML.
Change from HTML to Rich Text
Change back to HTML and click on Send to send the email.
Now email contents and signature are shown in receiver email.
By: Cit Ta 221103, Lay Swan 221123, P221125
AutoCount Accounting 2.0 & 2.1
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AutoCount Accounting 1.8 / 1.9
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AutoCount Payroll
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AutoCount POS
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AutoCount On The Go
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AutoCount Accounting Plug-In Documentations
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