Troubleshooting: Error message “No default tax document number found” when tried to save a sales document

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Question: Error message “No default tax document number found” prompt while I trying to save a sales document.

Version: 1.8 / 1.9 / 2.0

Tax document1.png

Possible Reason:

You had enabled the “Enable Tax Document Number Management” setting but you didn’t maintain the Tax Document Number Maintenance.

Image below show that you have Enabled Tax Document Number Management in Tools > Options > Goods and Service Tax.

Tax document2.png


1. If you don’t need this feature to be enabled, you can disable it from Tools > Options > Goods and Service Tax. (just uncheck the checkbox)

Tax document2.png

2. If you are using this feature, go to GST > Tax Document Number Maintenance; maintain a new Tax Document Number.

Tax document3.png

Note: This feature is used in other countries where the government controls the tax document numbers.

By:CY 171013, KM 171016, P171020

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