Troubleshooting: Error when inquiry GST instant info - The process cannot access the file: Difference between revisions
Content added Content deleted
(Created page with "'''Question :''' When I try to go into GST Instant Info, the result is not shown and there was an error - The process cannot access the file. File:Cannot access file1.png|1...") |
No edit summary |
||
| Line 1: | Line 1: | ||
'''Question :''' When I try to go into GST Instant Info, the result is not shown and there was an error - The process cannot access the file. |
'''Question :''' When I try to go into GST Instant Info, the result is not shown and there was an error - The process cannot access the file. |
||
<b>Version :</b> 1.8 / 1.9 / 2.0 |
|||
[[File:Cannot access file1.png|1100px]] |
[[File:Cannot access file1.png|1100px]] |
||
Latest revision as of 06:38, 21 February 2020
Question : When I try to go into GST Instant Info, the result is not shown and there was an error - The process cannot access the file.
Version : 1.8 / 1.9 / 2.0
Possible Reason :
This process is blocked by antivirus such as ByteFence Anti-Malware.
Solution :
Uninstall the ByteFence Anti-Malware. If you insist to use this Anti-Malware, please set exception for AutoCount Accounting software.
Remarks : This issue may also happen after upgraded versions. The same solution applies.
Note : Please seek assistance from your software dealer if the problem still persists after performing the steps as above.
By : Jacky 190228, Lay Swan 190531, P190603
|
AutoCount Accounting 2.0 & 2.1
|
|
AutoCount Accounting 1.8 / 1.9
|
|
AutoCount Payroll
|
|
AutoCount POS
|
|
AutoCount On The Go
|
|
AutoCount Accounting Plug-In Documentations
|