Troubleshooting: Error while saving a new invoice -The following items are missing Item Batch No…

From AutoCount Resource Center

Question: When I try to save a new invoice, there is an error message prompted ’The following items are missing Item Batch No. Do you still want to save?’ What is this error message for?

Version: 1.8 / 1.9 / 2.0

Possible Reason:

You might have checked the option of 'Controlled by Batch No' for an item but haven’t assign the batch number to this item.


1. Uncheck the option of 'Controlled by Batch No' if your item is not controlled by batch no.

Go to Stock > Stock Item Maintenance,

Select item and click on Edit button.

Uncheck the checkbox of ‘Controlled by Batch No

2. Input your batch no if this item is controlled by Batch No.

You should be able to save a new invoice now.

By: Aimi 180315, KM 180322, P180322

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