Troubleshooting: Error while saving exsiting transaction ‘This record was modified by Admin at xx-xxx-xx.’: Difference between revisions
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'''Question:''' When I try to save an existing invoice after editing, there is an error prompted ‘This record was modified by admin… ’ and I cant save my invoice. What should I do? |
'''Question:''' When I try to save an existing invoice after editing, there is an error prompted ‘This record was modified by admin… ’ and I cant save my invoice. What should I do? |
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<b>Version:</b> 1.8 / 1.9 |
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[[File:Modified record1.png]] |
[[File:Modified record1.png]] |
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<u><b>Possible Reason</b></u> |
<u><b>Possible Reason:</b></u> |
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This is due to another user have edited this invoice and saved while you are still in editing mode. System will block from saving any changes made for the invoice. |
This is due to another user have edited this invoice and saved while you are still in editing mode. System will block from saving any changes made for the invoice. |
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<u><b>Solution</b></u> |
<u><b>Solution:</b></u> |
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Cancel any changes made for the invoice, relogin the autocount and edit the invoice again. |
Cancel any changes made for the invoice, relogin the autocount and edit the invoice again. |
Latest revision as of 09:28, 21 February 2020
Question: When I try to save an existing invoice after editing, there is an error prompted ‘This record was modified by admin… ’ and I cant save my invoice. What should I do?
Version: 1.8 / 1.9
Possible Reason:
This is due to another user have edited this invoice and saved while you are still in editing mode. System will block from saving any changes made for the invoice.
Solution:
Cancel any changes made for the invoice, relogin the autocount and edit the invoice again.
By: Jacky 180320, KM 180321, P180322
AutoCount Accounting 2.0 & 2.1
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AutoCount Accounting 1.8 / 1.9
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AutoCount Payroll
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AutoCount POS
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AutoCount On The Go
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AutoCount Accounting Plug-In Documentations
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