Troubleshooting: Failed to commit SST Processor “SST Penalty AccNo cannot be empty”

From AutoCount Resource Center
Jump to navigation Jump to search

Question : Failed to commit SST processor, system prompted error “SST Penalty AccNo cannot be empty”.

Penalty acc1.png


Possible Reason :

SST Penalty Account will be used in SST Committed journal entry. In this case, SST Penalty AccNo is not assigned in SST Settings.


Solution (1) :

1) Go to Tax > Tax Code Maintenance > Configure Malaysia SST and click on Wizard.

Penalty acc2.png


2) Run the tax code wizard and make sure your answer is Yes for Do you wish to generate Proposed SST Account. System will auto create proposed SST account for SST Penalty Account (SST-4040), then click on Save. You may commit the SST processor now.

Penalty acc3.png


Solution (2) :

Manual assign account by go to Tax > Tax Code Maintenance > Configure Malaysia SST > SST Option > SST Setting

Penalty acc4.png


Here you may assign your SST Penalty Account No and click on OK.

(If you don’t have SST Penalty Account yet, may click on Open Account Maintenance to create it.)

Penalty acc5.png


By : Ju Lee 181201, Lay Swan 181219, P190102



Go to menu

IconAcc20.PNG AutoCount Accounting 2.0


IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS
Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations