Troubleshooting: Failed to login to AutoCount Accounting 1.8 Consolidate Financial Report

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Question: Failed to login AutoCount Accounting 1.8 Consolidate Financial Report, error message prompted “Cannot open database “AED_Express” requested by the login. The login failed. Login failed for user ‘sa’.”


Login consolidation1.png



Possible Reason:

The database previously set in consolidated profile has been deleted. However, the configuration in consolidated profile hasn’t been cleared. Thus, you can’t login to any account book in consolidation mode to consolidate financial report.



Solution:

For this issue, temporary work around solution is to create new account book with the same database name “AED_Express”. You should be able to login to consolidation mode after created new account book.

To delete this account book from consolidated profile,

Login to any account book in consolidation mode and click on Consolidate Profile.


Login consolidation2.png


Select account book you wish to delete from the consolidated profile and click on Delete.


Login consolidation3.png


Click on Yes to delete the record.


Login consolidation4.png


By: Julee 180302, Km 180305, P180308



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