Troubleshooting: GST Processor error - Cannot load GST Processor Date. The latest GST Processor not committed yet

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Question: When I want to process GST processor for latest period, message prompt “Cannot load GST Processor Date. The latest GST Processor not committed yet.”


Commit error1.png


Possible Reason:

You haven’t done the Commit action for your previous GST Processor. Committed checkbox should be checked if you already committed the GST Processor.


Commit error2.png


Solution:

Go to GST Processor and Commit your previous GST Processor.


Note: You should commit the GST Processor once you paid the GST payable to custom / claimed the GST claimable from custom.


Step 1: Go to GST > GST Processor.


Commit error3.png


Step 2: Select your previous GST Processor record, click on Commit button.


Commit error4.png


Step 3: Key in your password and then click on OK to continue.


Commit error5.png


Now, you will be able to process your latest GST Processor without any error.



By: CY 180207, KM 108207, P180207




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