Troubleshooting: Import Data Error - Fail to save Item: 00006. Base UOM ‘CTN’ rate is not equal 1

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Question : When import stock item data, error message prompted “Fail to save Item: [00006]. Base UOM 'CTN' rate is not equal 1”. Why?

Import item error1.png


Possible Reason :

The stock item you import have multi-UOM, but in this account book doesn’t have the Basic Multi-UOM or Advance Multi UOM module or you didn’t enable it.


Solution :

Go to Tools > Program Control > Module Setting, and make sure you have enable the module Basic Multi-UOM or Advance Multi UOM based on your requirement.

If you didn’t have any of the above modules, you can only create stock item with single UOM.

Import item error2.png


You should able to import the stock item after enabled either one of the Multi-UOM modules.


By : Zalifah 181214, Lay Swan 190117, P190123


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