Troubleshooting: Incorrect detail total after key in Unit Price

Question: When I create Invoice, after added item code and keyed in Unit Price, why is the total not equalled to Quantity x Unit Price?
I do check this account book do not have any scripting, formula, customization, or plugin.

Version: 1.8 / 1.9 / 2.0 / 2.1

Possible Reason:

Default Sales Item Quantity is set with decimal, example 0.5.


1) Go to Tools > Options.

2) Go to Invoicing > Customize Invoicing, change the Default Sales Item Quantity from 0.5 to 1 or you may remove the value too. Then click on OK.

3) Re-login AutoCount, now the detail total amount showing the correct amount after key in unit price.

By: Cit Ta 231018, Lay Swan 231018, P231025

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